Hotel Operations Manager

1 month ago

Grande Prairie, Canada Westport Inn Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Clerk Supervisor to join our team at Mountain View Resort & Suites. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our hotel, including supervising staff, coordinating tasks, and maintaining high standards of customer service.

Responsibilities
  • Supervise and train staff in job duties, safety procedures, and company policies
  • Coordinate and assign work to ensure efficient operation of the hotel
  • Assist clients/guests with special needs and provide exceptional customer service
  • Maintain operation of computer systems, equipment, and machinery, and arrange repair work as needed
  • Requisition materials and supplies to ensure business continuity
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a supervisory role
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Work Environment

Our hotel is a dynamic and fast-paced environment, and we are looking for someone who is able to thrive in this setting. As a Hotel Clerk Supervisor, you will be working in a team environment and will be responsible for ensuring that our high standards of customer service are maintained.

What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment

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