Restaurant Operations Manager
1 week ago
About Madras Club House Ltd.
We are seeking a skilled Restaurant Operations Manager to join our team at Madras Club House Ltd. in Ontario, Canada.
Job Summary:
The successful candidate will oversee the day-to-day operations of our restaurant, ensuring exceptional customer service and high-quality food products.
Key Responsibilities:
- Determine the type of services to be offered and implement operational procedures to meet customer needs.
- Conduct regular performance reviews to assess staff performance and provide constructive feedback.
- Cost products and services effectively to maintain profitability.
- Ensure compliance with provincial/territorial liquor legislation and regulations.
- Organize and maintain inventory levels to minimize waste and optimize stock.
- Implement health and safety protocols to ensure a safe working environment.
- Negotiate arrangements with suppliers for food and other supplies to secure the best prices.
- Address customer complaints or concerns promptly and professionally.
- Provide excellent customer service to build loyalty and reputation.
- Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.
Requirements:
- 5-10 years of experience in a related field, preferably in a supervisory role.
- Secondary (high) school graduation certificate.
- Excellent oral and written communication skills.
- Ability to work well under pressure and prioritize tasks effectively.
- Flexibility to adapt to changing circumstances and deadlines.
Benefits:
- A competitive salary range of $60,000 - $80,000 per year, depending on experience.
- Opportunities for professional growth and development within the company.
- A dynamic and supportive work environment.
- Benefits package including medical, dental, and vision coverage.
How to Apply:
If you are a motivated and organized individual with a passion for delivering exceptional customer experiences, please submit your application, including your resume and a cover letter, to us.
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