Restaurant Operations Manager

2 days ago


Kamloops, British Columbia, Canada A&W Restaurants Inc Full time

A&W Restaurants Inc seeks an experienced Restaurant Operations Manager to oversee daily restaurant operations and ensure exceptional customer experiences.

Salary: $66,000 annual

Company Overview

We are a leading fast-food chain with a commitment to quality, speed, and customer satisfaction. Our restaurants are known for their warm atmosphere and welcoming staff.

Job Description

The Restaurant Operations Manager is responsible for maintaining high standards of food quality, service, and cleanliness. Key responsibilities include:

  • Balancing key goals – high quality, speed of service, and cost control through effective management of the operating system.
  • Preparing weekly P&L statements, reviewing costs, and implementing cost-saving measures.
  • Maintaining A&W standards, conducting performance reports, and recognizing areas for improvement.
  • Scheduling staff, including self, to operational positions and shift roles.
  • Ensuring all equipment and facilities are in good condition, planning maintenance, and repairs.
  • Recruiting and hiring hourly staff, training, developing, confronting poor performance, and terminating staff as needed.
  • Leading meetings, ensuring staff safety, and promoting a healthy work environment.
  • Documenting critical incidents and reporting them to key individuals.
  • Completing daily, weekly, and period accounting administration, managing inventory control, ordering, cost control, and weekly inventory counts.

Required Skills and Qualifications

Successful candidates will possess:

  • Strong interpersonal skills and proven leadership experience.
  • Expertise in all restaurant positions and knowledge of restaurant Operating Systems.
  • Complete knowledge of Operating Standards and ability to do accounting and manage administrative aspects of the operation.

Benefits

A&W Restaurants Inc offers a comprehensive benefits package, including extensive medical, dental, and life insurance, as well as a Group RRSP.

Location

This role is based in Kamloops, BC, with opportunities for career growth and professional development within our franchise company.



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