Experience Design Strategist

3 weeks ago

Old Toronto, Canada Intuit Inc. Full time
About the Role

At Intuit, our mission is to empower individuals and businesses worldwide. As a Principal Product Designer, you will be part of the Intuit Design System (IDS) team focused on design foundations.

This role is responsible for leading the visual and technical direction of our foundational design tokens, including experience design, visual style, and technical tooling. You will also extend the design system language to influence the company's ability to design for emotion at scale, utilizing industry knowledge, customer insights, and trend analysis.

Key Responsibilities
  • Identify opportunities for existing IDS assets to accelerate business outcomes across the organization and develop partnerships that influence IDS' strategic direction.
  • Exhibit the ability to influence others' thinking, gain alignment through shared understanding, empathize with and accept critical feedback, and persistently return to the collaboration table to solve systemic challenges for our customers' benefit.
  • Lead the development of innovative experiences that challenge and delight customers by surfacing opportunities to enhance processes, deliverables, and customer experience while balancing long-term considerations with the design system's continuous shipping, iteration, and evolution.
  • Mentor other designers with systems thinking adjacencies inside Intuit and represent the company externally through conferences, blog posts, or other channels.
  • Collaborate with brand and product/marketing design teams on business requirements, implement design system elements, identify gaps, and champion end-to-end design opportunities for better customer outcomes.
  • Expertly create and maintain Figma variables and libraries, focusing on syncing design and code to improve design tools that manage and document components, themes, and tokens.
  • Offer support and guidance to teams implementing the Intuit Design System via Slack, office hours, and status updates.
Requirements
  • Bachelor's degree or equivalent experience
  • 10+ years of experience in system design, visual design, interaction design, product design, product engineering, or related field
  • Mastery of design tools (especially Figma) and design system technology, with a deep understanding of design token best practices, versioning, performance optimization, and analytics
  • Practical design systems experience that shows strong ownership of or significant contribution to an existing design system that impacts millions of customers
  • Examples of design and development advocacy that led to breakthrough adoption of design system tools, processes, or artifacts
  • Highly collaborative team spirit able to take in multiple points of view, synthesize decisions, and communicate outcomes across the organization
  • Artistry and excellence in simplifying complex ideas, identifying risks and dependencies, and delivering for customers within the constraints of technology
  • Confidence in managing through ambiguity with a track record of creative problem-solving that demonstrates flexibility
  • A love for technology and an insatiable curiosity for new tools to solve real problems

We estimate the salary for this role to be around $180,000 - $220,000 per year, based on national averages and industry standards.

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