Director, Engineering Leadership

2 weeks ago

Waterloo, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time
About the Role

We are seeking a highly motivated and experienced Director, Engineering to join our team at Manulife. As a key member of our leadership team, you will be responsible for leading multi-functional engineering teams and driving the development of world-class customer and employee experiences through software and engineering skills.

Key Responsibilities
  • Lead engineering teams to design and build client-facing technology systems in support of our Insurance and Affinity business in Canada.
  • Assist squads in providing Tier 2 and 3 support under the application criticality framework.
  • Employ reusable and extensible frameworks, reference implementations, and patterns to deliver on key product objectives.
  • Deliver exceptional user experiences through the delivery of products and services with strong and extendable architectural design.
  • Guide and motivate the development of engineering staff within your team and focus on overall team engagement.
  • Maintain and support these services with accountability for production reliability and usage, and the delivery of new functionality.
Requirements
  • 3+ years of experience leading teams or large-scale programs.
  • Preference for Financial or Insurance industry experience.
  • A deep, hands-on background in modern software development and practices.
  • An entrepreneurial spirit and comfort working within a rapidly changing startup environment.
  • Strong project management experience, including planning, estimation, building roadmaps, hiring, and building teams for required deliverables.
  • Familiarity with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features.
  • Developing engineers and a passion for growing staff within the organization.
  • Experimenting with emerging technologies and understanding how they will impact what comes next.
  • A capacity for constant learning from both success and failure, remaining open to change and continuous improvement.
  • Excellent organizational and problem-solving abilities that enable you to manage through creative abrasion.
  • Strong verbal and written communication skills to effectively articulate and communicate technical vision, possibilities, and outcomes across all levels in the organization.
  • Understanding of the fundamentals of capital markets or financial services in support of our service or product offerings.
About Us

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.

What We Offer
  • A competitive salary and benefits package.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.
Our Commitment to You
  • Values-first culture.
  • Boundless opportunity.
  • Continuous innovation.
  • Delivering the promise of Diversity, Equity, and Inclusion.
  • Championing Corporate Citizenship.

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