IT Support Specialist

2 weeks ago


Calgary, Alberta, Canada EXSERSOL INC Full time
Job Description

We are seeking a highly skilled IT Support Specialist to join our team at EXSERSOL INC. As an IT Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems, software, and hardware.

Key Responsibilities:
  • Respond to user inquiries and provide timely support via phone, email, or in-person.
  • Troubleshoot and resolve technical issues related to hardware, software, and network infrastructure.
  • Configure and maintain computer systems, servers, and network devices.
  • Collaborate with other IT teams to ensure seamless operation of all systems.
  • Provide training and guidance to users on proper use of computer systems and software.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 1-2 years of experience in IT support or related field.
  • Strong knowledge of operating systems (Windows, Linux), networking protocols (TCP/IP), and software applications (MS Office).
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Compensation:

The estimated salary for this position is between $60,000 and $80,000 per year, depending on experience and qualifications.

About Us:

EXSERSOL INC is a leading provider of IT solutions and services. We offer a dynamic and supportive work environment that fosters growth and development.



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