Default Recovery Officer

3 days ago

Toronto, Ontario, Canada Home Trust Full time
About the Role

We are seeking a highly skilled and detail-oriented Default Recovery Officer to join our Default - Collections and Legal team at Home Trust Company.

As a key member of our team, you will be responsible for analyzing, preparing, and instructing legal action to approved Solicitors to commence proceedings for delinquent accounts. Your primary goal will be to provide the highest level of service and support to our Collectors and Recovery Officers, ensuring the effective and efficient servicing of accounts.

Key Responsibilities:

  • Analyze loan servicing history and documentation for errors or deficiencies and recommend resolutions to prevent contested or impaired legal action
  • Prepare and instruct legal action to approved Solicitors to commence proceedings for delinquent accounts, including all pertinent information and documentation
  • Interact and coordinate with Solicitors and internal departments as required
  • Complete all administrative tasks related to the collection/legal process, enabling Collectors and Recovery Officers to focus on clients to collect on arrears/bring accounts current

Requirements:

  • Authorized to work in Canada
  • Great communication skills
  • Post-secondary degree or diploma, preferably in business management, finance, or related field (university an asset)
  • 2 years in an administrative role
  • Mortgage Collection or related legal administrative experience an asset
  • Working knowledge of Residential Default process, Mortgage Origination & Servicing process preferred
  • Working experience in Microsoft Office Programs

What We Offer:

  • Base salary, with yearly incentive performance bonus
  • Three (3) weeks of vacation, an additional six (6) flex days (sick or personal) in addition to statutory holidays
  • Comprehensive benefit packages, offered through Manulife
  • Group Retirement Savings Plan (GRSP) up to 8% contribution program & employer match
  • $1000 Employee Referral Program
  • Employee Discounts; phone plans, gym membership, Toronto Bike Share and many retailer discounts offered through WorkPerks
  • Education Assistance program

At Home Trust Company, we value our employees' well-being and offer a supportive and inclusive company culture. If you are a motivated and detail-oriented individual with a passion for collections and legal administration, we encourage you to apply for this exciting opportunity.

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