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Customer Service Ambassador
1 month ago
The Customer Service Ambassador role at Aspira Hunter Village Retirement Living is a vital part of our team. We are seeking a dedicated individual who can provide exceptional customer service to our residents and their families.
This Casual (On-Call) position requires a positive attitude and proven customer service skills through related work experience. As a Customer Service Ambassador,
- You will respond to all resident and visitor enquiries as their first priority in a diplomatic manner.
- You will promote excellent customer service in all personal interactions with visitors, families, residents, and team members.
- You will greet all visitors to the building and ensure that their needs are addressed in a pleasant and unhurried fashion.
- You will perform other duties as assigned.
Must haves:
- Completion of grade 12 education.
- Excellent verbal and written communication skills.
- Positive attitude and proven customer service skills through related work experience.
- Proven organizational skills and ability to multi-task.
- Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and PowerPoint.
- As part of legislative requirements, all successful candidates must meet the provincial police check and tuberculosis screening requirements as applicable.
- All applicants must successfully pass the prescribed Vulnerable Sector Check.
Bonus Points for having:
- Additional applied courses i.e. office administration preferred.
At Aspira Hunter Village Retirement Living, we are committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.