Customer Service Associate

4 weeks ago


Calgary, Alberta, Canada CB Canada Full time

Explore Your Next Opportunity

At UPS Canada, we're seeking a talented Customer Service Associate to join our team. Located in Calgary, Alberta, this role is an exciting opportunity to grow your skills and contribute to the success of our Fortune Global 500 organization.

About Us:

We're more than just a delivery company – we're innovators, problem solvers, and collaborators. Our culture values creativity, teamwork, and continuous learning, making us the perfect place for ambitious individuals like you.

Your Role:

You will be responsible for providing exceptional customer service, communicating effectively, solving intermediate-level problems, and assisting with basic research needs. This fast-paced office environment requires effective time-management skills, ensuring you can prioritize tasks and meet deadlines.

Key Responsibilities:

  • Answering telephone calls, handling data entry, filing, and other administrative tasks
  • Preparing reports and presentations using Microsoft Word or Excel
  • Coordinating departmental meetings, including catering and travel arrangements
  • Maintaining departmental calendars and schedules
  • Performing various tasks assigned by supervisor and/or manager

Requirements:

  • High school diploma, GED, or International equivalent
  • Data entry skills – required
  • Effective oral/written communication, problem-solving, basic research, and time management skills
  • Experience in Microsoft Office (Word, Excel, and Outlook)
  • 6 months – 1 year office support experience – preferred

What We Offer:

  • A competitive estimated salary range of $18-$22 per hour, based on location and experience
  • Ongoing training and development opportunities to enhance your skills
  • A dynamic work environment that fosters collaboration and creativity

Why UPS Canada?

We value diversity and equal opportunity, and welcome applicants from all backgrounds. If you require workplace accommodations, please let our HR representatives know. We're grateful for your interest in joining our team and look forward to exploring how you can contribute to our success.



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