Customer Service Associate for Retail Environment

3 weeks ago


Calgary, Alberta, Canada Momentum Clothing Full time

Momentum Clothing is seeking a skilled Customer Service Associate to join our team in a fast-paced retail environment. As a key member of our sales floor, you will be responsible for delivering exceptional customer service and contributing to the success of our clothing store.

Job Description
  • Operate cash registers efficiently, ensuring accurate transactions and providing customers with a seamless checkout experience.
  • Advertise and promote products, sales or services, highlighting their features and benefits to drive sales and meet targets.
  • Provide top-notch customer service, responding promptly to customer inquiries, resolving issues, and exceeding customer satisfaction expectations.
  • Assist in displaying merchandise, creating visually appealing displays that showcase our products and drive impulse purchases.
  • Greet customers warmly, engaging them in conversation to understand their needs and preferences, and make recommendations tailored to their interests.
  • Maintain accurate sales records for inventory control, monitoring stock levels and reporting any discrepancies.
  • Prepare merchandise for purchase, rental, or lease, ensuring it is presented in an attractive and appealing manner.

Key Qualifications:

  • Positive attitude and excellent communication skills, with the ability to interact effectively with customers and colleagues.
  • Organizational skills, with a focus on multitasking and prioritizing tasks to meet deadlines.
  • Able to work in a fast-paced environment, handling heavy loads and standing for extended periods.
  • Team player with a client-focused approach, willing to go above and beyond to ensure customer satisfaction.

Compensation: $35,000 - $45,000 per year, based on experience and performance. Work Hours: 30-40 hours per week. Language: English. Location: Momentum Clothing (to be determined). Work Term: Permanent.


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