Co-ordinator of Music Education

2 months ago

Red Deer, Alberta, Canada Long & McQuade Full time

Job Overview

The Music Lesson Centre Manager will be responsible for overseeing the day-to-day operations of the Music Lesson Centre at Long & McQuade. This includes managing and administering all aspects of the centre, working closely with the Director of Music Education to ensure consistent application of policies and procedures.

Key Responsibilities

  • Interview, select, and provide orientation for suitable music teachers
  • Coordinate teacher schedules and room schedules to ensure efficient use of resources
  • Promote and market the Music Lesson Centre to attract new students and retain existing ones
  • Register students, enforce attendance and payment policies, and maintain accurate records
  • Confirm and administer teacher pay, including evaluating teacher performance and recommending rate increases
  • Train and supervise lesson staff to ensure high-quality instruction and customer service
  • Manage overdue or delinquent customer accounts and resolve student and parent complaints
  • Develop and coordinate group programs and classes to meet the needs of students and the community
  • Schedule and plan bi-annual student recitals to showcase student talent and achievement
  • Liaise with store staff to promote and market Long & McQuade products and services
  • Maintain studios and studio equipment to ensure a safe and productive learning environment
  • Regularly review Lesson Centre revenue and growth projections to inform business decisions

Requirements

  • Minimum three years of instrumental music studies in school or through private lessons
  • Strong knowledge of music education and curriculum development
  • Excellent verbal and written communication skills, with the ability to work effectively with students, parents, and staff
  • Excellent interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Proven sales and customer service skills, with a focus on providing exceptional customer experiences
  • Basic office administration and customer account management skills, with the ability to manage multiple tasks and priorities

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