Co-ordinator of Music Education
6 days ago
Job Overview
The Music Lesson Centre Manager will be responsible for overseeing the day-to-day operations of the Music Lesson Centre at Long & McQuade. This includes managing and administering all aspects of the centre, working closely with the Director of Music Education to ensure consistent application of policies and procedures.
Key Responsibilities
- Interview, select, and provide orientation for suitable music teachers
- Coordinate teacher schedules and room schedules to ensure efficient use of resources
- Promote and market the Music Lesson Centre to attract new students and retain existing ones
- Register students, enforce attendance and payment policies, and maintain accurate records
- Confirm and administer teacher pay, including evaluating teacher performance and recommending rate increases
- Train and supervise lesson staff to ensure high-quality instruction and customer service
- Manage overdue or delinquent customer accounts and resolve student and parent complaints
- Develop and coordinate group programs and classes to meet the needs of students and the community
- Schedule and plan bi-annual student recitals to showcase student talent and achievement
- Liaise with store staff to promote and market Long & McQuade products and services
- Maintain studios and studio equipment to ensure a safe and productive learning environment
- Regularly review Lesson Centre revenue and growth projections to inform business decisions
Requirements
- Minimum three years of instrumental music studies in school or through private lessons
- Strong knowledge of music education and curriculum development
- Excellent verbal and written communication skills, with the ability to work effectively with students, parents, and staff
- Excellent interpersonal skills, with the ability to build strong relationships with colleagues and customers
- Proven sales and customer service skills, with a focus on providing exceptional customer experiences
- Basic office administration and customer account management skills, with the ability to manage multiple tasks and priorities
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