Pension Quality Assurance Specialist

1 day ago


Toronto, Ontario, Canada CAAT Pension Plan Full time

Are you passionate about ensuring the integrity and quality of pension administration?

About CAAT Pension Plan

We are a leading pension plan administrator committed to providing secure, valuable, and sustainable workplace retirement solutions for Canadians. Our mission is to make a positive impact on the lives of our members and employers through exceptional service, expertise, and innovation.

Job Summary

We are seeking an experienced Pension Quality Assurance Specialist to join our team in this exciting role As a key member of our Employer Services team, you will play a critical role in ensuring the quality and accuracy of our pension administration processes and systems.

Responsibilities:
  • Conduct comprehensive assessments to ensure compliance with regulatory requirements and internal controls;
  • Perform ongoing quality reviews, defect analysis, and User Acceptance Testing (UAT) to identify and address system gaps and risks;
  • Provide training and support to pension administration teams on system updates, process changes, and new functionalities;
  • Facilitate change management efforts by documenting changes and ensuring smooth adoption of new systems, tools, and practices;
  • Collaborate with cross-functional teams to resolve issues and support QA initiatives;
Requirements

To be successful in this role, you will require:

  • A College Diploma or University Degree, with a minimum of 3 years of experience in Multi-Employer Pension Plans (MEPP), public sector pension administration, or with an outsourcing service provider;
  • A strong understanding of pension administration processes, systems, pension plan texts, and applicable legislation;


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