Restaurant Operations Lead
1 week ago
We are seeking a skilled Restaurant Manager to lead our daily operations. As the head of our restaurant team, you will be responsible for implementing operational procedures and ensuring excellent customer service.
Responsibilities- Determine the type of services to be offered and develop strategies for successful implementation.
- Manage cash handling, balance sheets, and complete related reports.
- Conduct performance reviews to ensure team members meet expectations.
- Analyze costs and make informed decisions on product and service offerings.
- Maintain inventory levels and ensure efficient supply chain management.
- Enforce health and safety regulations within the restaurant.
- Collaborate with marketing teams to implement plans and increase brand awareness.
- Address customer complaints and concerns in a professional manner.
- Provide exceptional customer service and ensure high levels of satisfaction.
- Oversee daily operations, planning, organizing, directing, controlling, and evaluating their effectiveness.
Key Skills and Qualifications:
- Secondary (high) school graduation certificate
- At least 1 year of experience in a related field
- Strong leadership and communication skills
- Ability to work independently and as part of a team
- Excellent problem-solving and analytical skills
- Proven track record of success in a similar role
Work Environment:
- More than 20 people supervised
- Permanent work term
- English language required
- 35 hours per week
Estimated Salary: $45,000 - $65,000 per year, depending on location and experience.
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