Restaurant Operations Lead

1 week ago


Collingwood, Ontario, Canada A&W Full time

We are seeking a skilled Restaurant Manager to lead our daily operations. As the head of our restaurant team, you will be responsible for implementing operational procedures and ensuring excellent customer service.

Responsibilities
  • Determine the type of services to be offered and develop strategies for successful implementation.
  • Manage cash handling, balance sheets, and complete related reports.
  • Conduct performance reviews to ensure team members meet expectations.
  • Analyze costs and make informed decisions on product and service offerings.
  • Maintain inventory levels and ensure efficient supply chain management.
  • Enforce health and safety regulations within the restaurant.
  • Collaborate with marketing teams to implement plans and increase brand awareness.
  • Address customer complaints and concerns in a professional manner.
  • Provide exceptional customer service and ensure high levels of satisfaction.
  • Oversee daily operations, planning, organizing, directing, controlling, and evaluating their effectiveness.

Key Skills and Qualifications:

  • Secondary (high) school graduation certificate
  • At least 1 year of experience in a related field
  • Strong leadership and communication skills
  • Ability to work independently and as part of a team
  • Excellent problem-solving and analytical skills
  • Proven track record of success in a similar role

Work Environment:

  • More than 20 people supervised
  • Permanent work term
  • English language required
  • 35 hours per week

Estimated Salary: $45,000 - $65,000 per year, depending on location and experience.



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