Customer Support Ambassador

7 days ago


Saskatoon, Saskatchewan, Canada Masterfeeds Full time
About the Role

We are seeking a highly skilled Customer Support Ambassador to join our team at Masterfeeds Saskatoon. In this exciting role, you will be the primary point of contact for customers, providing expert guidance on our products and services.

Key Responsibilities
  • Receiving and processing customer orders in a timely and efficient manner.
  • Providing detailed information about Masterfeeds products and services to ensure customer satisfaction.
  • Maintaining accurate records of all orders, invoices, and customer communications.
  • Responding to customer inquiries regarding order status, product availability, and shipping information.
  • Collaborating with other departments to ensure seamless communication and coordination.
Requirements
  • Legally eligible to work in Canada.
  • Exceptional customer service skills with a focus on empathy and problem-solving.
  • Ability to prioritize tasks and follow up on customer inquiries.
  • Excellent written and verbal communication skills in English.
  • Proficiency in Microsoft Office and internet applications.
  • Analytical, organizational, and problem-solving skills with attention to detail.
Preferred Qualifications
  • Previous experience in a similar role or industry.
  • High school diploma or equivalent.
About Us

Masterfeeds is a leading nutrition provider for animal agriculture in Canada, operating over 20 feed manufacturing plants across the country. We offer a supportive and inclusive work environment, competitive salary, and comprehensive benefits package, including group insurance, referral incentives, and opportunities for growth and development.

The estimated annual salary for this position is approximately $45,000-$60,000 based on location and industry standards. If you are passionate about delivering exceptional customer service and working in a dynamic team environment, we encourage you to apply.



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