Package Center Specialist
1 month ago
About the Role
This position plays a vital role in the package center, serving customers and coordinating administrative activities. As a key member of our team, you will be responsible for training and developing center administrative employees, as well as directing the work of others.
Key Responsibilities
- Deliver exceptional customer service to walk-in customers and respond to telephone inquiries in a timely and professional manner.
- Take ownership of customers' shipping needs and provide viable solutions to meet their requirements.
- Stay up-to-date on product and service offerings, alternative solutions, and industry trends to offer expert advice.
- Operate and maintain all equipment, software, and devices, and train others on their use.
- Maintain a clean, organized, and safe working environment, adhering to company standards.
Requirements
- High school diploma or equivalent, with a strong foundation in computer skills, including Microsoft Office and Adobe Suites.
- Excellent verbal and written communication skills, with the ability to lift 40+ lbs.
- Flexibility to work a variety of shift hours, up to 5 days per week.
UPS Canada is an equal opportunity employer, committed to diversity and inclusion. If you require workplace accommodation, please advise our HR representatives. Thank you for your interest in UPS Canada.
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