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Technical Support Specialist

4 weeks ago

Brampton, Ontario, Canada Canada Inc. Full time
Job Title: Technical Support Analyst

We are seeking a highly skilled Technical Support Analyst to join our team at Canada Inc.

Job Summary:

The Technical Support Analyst will provide technical assistance and support to our clients, ensuring that their computer systems and software are functioning properly. This role requires excellent problem-solving skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Provide technical support and assistance to clients via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer systems, software, and hardware
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Participate in training and professional development to stay up-to-date with the latest technologies
Requirements:
  • College/CEGEP diploma or equivalent
  • 1-2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of computer systems, software, and hardware
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].