Banquet Service Attendant

2 months ago


Vancouver, British Columbia, Canada The University of British Columbia Full time
Job Summary
As a key member of our team, you will be responsible for setting up and resetting room venues, providing general assistance for conferences and miscellaneous meetings, and delivering food and beverages to different venues. You will also be responsible for maintaining records of food and equipment delivered to and picked up from various campus locations.

Key Responsibilities
  • Picks-up and loads a delivery truck with food, beverages, supplies, equipment, and departmental mail from a centralized food processing area and delivers to other units of Food Services and various individual areas throughout campus.
  • Maintains records of food and equipment delivered to and picked up from various campus locations.
  • Carries out the routine fueling and maintenance of the vehicle being operated, maintains a weekly log.
  • Loads equipment, tables, chairs, furnishings, supplies, and other related material into vehicle, drives transport vehicle to destination and unloads.
  • Attends events venues and facilities to monitor status and provide on-site assistance to conference organizers and attendees.
  • Connects and operates audio visual and public address systems.
  • Performs cleanup work in meeting rooms and common areas as required.
  • Provides information to guests and the public in response to inquiries relating to conference activities and locations.
  • Contacts Campus Security or RCMP if safety or security of persons, event, or facilities is in jeopardy.
  • Assists emergency response personnel during fire alarms, medical emergencies, police inquiries, and any other emergency to ensure and maintain a safe and secure environment for staff and guests.
  • May write shift activity reports and record activity in area log book.
  • Sets and resets tables as required with linen, china, cutlery, glassware, and other setting arrangements; arranges tables and chairs and other furnishings as required for daily service and functions.
  • Sets up, maintains, and tears down bars. Conducts bar and facility clean up and requisitions and stores goods according to established procedures, as required.
  • Delivers liquor order to function from catering office and returns all unused product after function.
  • Verifies liquor order against function sheet requirements. Records inventory before and after function.
  • Tracks sales during function.
  • Counts cash float before and after function.
  • Stays informed with respect to all food and beverage menus, food and beverage promotions, and specials and various functions.
  • Carries out any other related duties as required in keeping with the qualifications and requirements of positions in this classification.

Requirements
  • High school graduation and a valid BC driver's license or an equivalent combination of education and experience.
  • Ability to work a flexible schedule which may include mornings, evening, graveyards, weekends, and holidays.
  • Good verbal and written communication skills; demonstrated accuracy and attention to detail.
  • Familiarity with location and layout of campus facilities.
  • Good knowledge of audio visual equipment and other conference equipment requirements.
  • Physical ability to lift 30 kg.

Working Conditions
This position requires working in a fast-paced environment with frequent interruptions and deadlines. The ability to work independently and as part of a team is essential. The successful candidate will be required to work a variety of shifts, including evenings, weekends, and holidays.
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