Director of Banquets

4 weeks ago


Vancouver, British Columbia, Canada Accor Full time

Job Title: Director of Banquets

Job Summary:

We are seeking a highly skilled and experienced Director of Banquets to join our team at Accor. As a Director of Banquets, you will be responsible for providing vision and leadership that fosters an engaged team and ensures quality, efficiency, and superior service at each group function.

Key Responsibilities:

  • Direct and manage all activity related to the Banquet department, ensuring all service standards are followed and key performance indicators achieved
  • Lead and manage the banquet team, including hiring, training, scheduling, and performance evaluation
  • Ensure all functions maintain a positive visual impact; including ambiance, décor and service delivery
  • Organize, plan and schedule for all functions in the banquets area of hotel
  • Oversee all aspects of banquet operations, including setup, service, and breakdown of events
  • Ensure compliance with health and safety regulations, hotel policies, and industry standards
  • Liaise with catering and sales team as required for event sales and set up
  • Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
  • Attend pre-conference meetings with clients to confirm all relevant details are communicated
  • Follow the annual budget and administer it in a fiscally responsible manner
  • Ensure all financial reporting is maintained and accurate billing for each event is accurately recorded

Requirements:

  • Demonstrated leadership skills to support an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service
  • 2-3 years previous Banquet leadership required in luxury service environment
  • Luxury five diamond operation experience preferred
  • Proven track record of managing high-profile events, including weddings, corporate functions, and galas
  • Diploma or degree in Hotel/Restaurant Management or related discipline a strong asset
  • A proven team player, possessing a high degree of professionalism, energy and determination
  • Experience leading and managing a team of banquet staff, including hiring, training, scheduling, and performance management
  • Strong attention to detail and ability to plan and execute flawless events
  • Ability to stay current with industry trends and incorporate innovative ideas into banquet services
  • Strong leadership skills with the ability to inspire and lead a diverse team
  • Strong interpersonal and problem solving abilities
  • Ability to work well under pressure in a fast paced environment
  • Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure

About Us:

Accor is a global leader in hospitality, with a portfolio of over 5,000 hotels and resorts worldwide. We are committed to delivering exceptional guest experiences and creating memorable moments for our customers.

What We Offer:

  • A competitive salary, starting from $90,000.00 per annum
  • Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
  • Travel reimbursement program for a TransLink monthly pass
  • Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
  • Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
  • Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program

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