Director of Banquets
4 weeks ago
Job Title: Director of Banquets
Job Summary:
We are seeking a highly skilled and experienced Director of Banquets to join our team at Accor. As a Director of Banquets, you will be responsible for providing vision and leadership that fosters an engaged team and ensures quality, efficiency, and superior service at each group function.
Key Responsibilities:
- Direct and manage all activity related to the Banquet department, ensuring all service standards are followed and key performance indicators achieved
- Lead and manage the banquet team, including hiring, training, scheduling, and performance evaluation
- Ensure all functions maintain a positive visual impact; including ambiance, décor and service delivery
- Organize, plan and schedule for all functions in the banquets area of hotel
- Oversee all aspects of banquet operations, including setup, service, and breakdown of events
- Ensure compliance with health and safety regulations, hotel policies, and industry standards
- Liaise with catering and sales team as required for event sales and set up
- Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
- Attend pre-conference meetings with clients to confirm all relevant details are communicated
- Follow the annual budget and administer it in a fiscally responsible manner
- Ensure all financial reporting is maintained and accurate billing for each event is accurately recorded
Requirements:
- Demonstrated leadership skills to support an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service
- 2-3 years previous Banquet leadership required in luxury service environment
- Luxury five diamond operation experience preferred
- Proven track record of managing high-profile events, including weddings, corporate functions, and galas
- Diploma or degree in Hotel/Restaurant Management or related discipline a strong asset
- A proven team player, possessing a high degree of professionalism, energy and determination
- Experience leading and managing a team of banquet staff, including hiring, training, scheduling, and performance management
- Strong attention to detail and ability to plan and execute flawless events
- Ability to stay current with industry trends and incorporate innovative ideas into banquet services
- Strong leadership skills with the ability to inspire and lead a diverse team
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure
About Us:
Accor is a global leader in hospitality, with a portfolio of over 5,000 hotels and resorts worldwide. We are committed to delivering exceptional guest experiences and creating memorable moments for our customers.
What We Offer:
- A competitive salary, starting from $90,000.00 per annum
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Travel reimbursement program for a TransLink monthly pass
- Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
- Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
- Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
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