Food Service Manager

1 month ago

Burnaby, British Columbia, Canada Fraser Health Full time
Job Summary

The Food Service Supervisor is responsible for overseeing the department activities for an assigned location in the distribution and service of foods to residents and clients. This includes supervising designated staff, scheduling and coordinating work assignments, and evaluating employee performance.

Key Responsibilities
  • Supervise designated staff by scheduling and coordinating work assignments, evaluating employee performance, and determining related orientation and training requirements.
  • Ensure that established standards of food appearance, quality, and portion control are met by supervising and checking the food service tray line.
  • Oversee the preparation, portioning, and serving of meals, including the loading and distribution of meals to designated facilities.
  • Maintain and update tray tickets through manual changes and computer input, and assist in the printing and highlighting of meal runs and tray tickets.
  • Call in relief staff according to departmental guidelines and collective agreement provisions, and accept calls from staff regarding illness or absences from work.
  • Receive vacation and leave requests and forward them to the Manager for approval.
  • Maintain inventory levels of paper, chemical supplies, dish towels, rags, china, and silverware, and order and maintain inventory of food supplies and nutritional supplements.
  • Participate in the departmental Quality Assurance Program through activities such as tray audits, sanitation and safety audits, temperature records, and plate waste audits.
  • Ensure compliance with safety and sanitation standards by performing duties such as checking equipment to ensure it is in working condition, and checking and ensuring work areas are sanitary and food is stored at the correct temperature.
  • Monitor and identify the needs for change in job routines for positions reporting to the Food Service Supervisor, and provide input through meetings and discussions regarding the development and updating of job descriptions to areas of responsibility.
  • Maintain and update computerized records such as the Master Staffing Schedule and records such as those for sick leave, statutory holiday, vacation, and leaves of absences.
  • Record in the Maintenance Log Book all routine maintenance requirements, and arrange for emergent maintenance requirements and advise regarding maintenance work required and on completion.
  • Assist in the attendance maintenance program through such activities as involvement in interviews with staff and completion of documentation and record keeping.
  • Provide input through meetings and discussions into the update and development of policies and procedures.
Qualifications

Graduation from a recognized two-year program in Food Service Supervision, plus one year recent, related experience or an equivalent combination of education, training, and experience. Current Food Safe Level II certificate.

Ability to communicate effectively, both verbally and in writing. Ability to deal with others effectively. Physical ability to perform the duties of the position. Ability to supervise. Ability to organize work. Ability to operate related equipment.

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