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Sephora Sales Floor Manager

1 month ago


Montreal, Quebec, Canada Sephora Full time
Job Title: Stage Experience Lead

Join Sephora as a Stage Experience Lead and take on a challenging role that requires strong leadership and communication skills. As a key member of our team, you will be responsible for overseeing all sales floor departments within a specific Sephora location.

Key Responsibilities:
  • Client Experience: Ensure that all on-stage cast properly execute Sephora's selling model and provide outstanding client service.
  • Embracing Innovation: Support all World selling cast in being properly trained in all Client Interactive Technology.
  • Event Management: Support in-store events as needed to help the store achieve its goals and meet client needs.
  • Performance Assessment & Development: Be aware of and coach to any performance management situations within the assigned area of the store.
  • Entrepreneurial Spirit: Demonstrate a strong understanding of the store's sales performance and business opportunities.
Requirements:
  • One to three years' experience in a similar role at a similar volume store or equivalent internal experience.
  • Excellent verbal/written communications skills and the ability to influence business partners at all levels.
  • Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.