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Food Service Supervisor

2 months ago

Calgary, Alberta, Canada A&W RESTAURANT GLENDEER Full time
About the Role

We are seeking a highly skilled Food Service Supervisor to join our team at A&W Restaurant Glendeer. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Establish and Implement Operational Procedures: Develop and implement effective methods to meet work schedules, requisition food and kitchen supplies, and ensure that food and service meet quality control standards.
  • Supervise and Coordinate Staff: Supervise and coordinate the activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures, and hire food service staff.
  • Manage Customer Service: Address customers' complaints or concerns, and ensure that our customers receive exceptional service.
  • Work Schedules and Staffing: Establish work schedules, and ensure that our restaurant is adequately staffed to meet customer demand.
  • Quality Control and Assurance: Ensure that our food and service meet quality control standards, and implement procedures to maintain high standards.
Work Environment

As a Food Service Supervisor at A&W Restaurant Glendeer, you will work in a fast-paced environment, under pressure, with tight deadlines. You will be required to stand for extended periods and have attention to detail.

Personal Qualities
  • Client Focus: You will be responsible for ensuring that our customers receive exceptional service.
  • Flexibility: You will be required to work in a fast-paced environment, and be flexible to meet changing customer demands.
  • Team Player: You will work as part of a team to ensure that our restaurant operates smoothly and efficiently.
  • Dependability: You will be responsible for ensuring that our restaurant is adequately staffed and that our customers receive exceptional service.
Experience and Education

We are seeking a candidate with 1 to less than 7 months of experience in a food service environment. You will have a Secondary (high) school graduation certificate, and be able to work in a fast-paced environment.

Support for Newcomers and Refugees

We offer mentorship programs that pair newcomers and/or refugees with experienced employees, and on-the-job training tailored to youth.

Support for Indigenous People

We offer mentorship, coaching, and/or networking opportunities for Indigenous workers.