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Transportation Operations Manager
2 months ago
The Transportation Supervisor is a key role within CN, responsible for ensuring the safe and efficient operation of train services within a designated territory or terminal. This position requires strong leadership and communication skills, as well as the ability to make informed decisions in a fast-paced environment.
Main Responsibilities- Safety Orientation, Understanding, Compliance and Enforcement
- Attend Front Line Supervisor Development Programs to learn and understand CN's safety protocols and regulations
- Coach and train unionized employees on safe work procedures and ensure compliance with safety regulations
- Conduct regular safety observations and provide feedback to subordinates to improve safety results
- Problem Solving and Decision Making
- Attend Front Line Supervisor Development Programs to learn and understand CN's internal systems and processes for solving issues and making decisions
- Use operational data to identify opportunities to improve asset utilization and service reliability
- Oversee crew utilization, track deadheads, and labor costs to improve operations and cost control
- Planning and Organizing Workload
- Attend Front Line Supervisor Development Programs to understand service design and support tools
- Work with rail traffic control to manage train line ups and train meets to predict estimated time of arrival and train crew needs
- Manage crew productivity against switching standards and recommend improvements when appropriate
- General Leadership and Supervision of both Union Workforce
- Attend Front Line Supervisor Development Programs to understand CN's desired leadership behaviors and communication expectations
- Communicate company goals and policies to create clear understanding of direction and expectations to unionized employees
- Conduct investigations per collective agreement and issue discipline with support from Trainmaster or Assistant Superintendent
- Industrial Work Experience
- Industrial work experience demonstrating progression of responsibility and complexity in a safety-compliant environment
- Experience working with heavy machinery
- 4 years of supervisory experience - management or with unionized employees
- Education/Certification/Designation
- High School Diploma
- Valid Driver's License
- Certified Conductor or Locomotive Engineer
- Competencies
- Knows the business and stays current with industry trends to elevate expertise and work
- Tracks metrics to achieve ambitious targets and holds self accountable to meet performance expectations
- Inspires others with impactful communications and adapts well to its audience
The role has irregular hours (including nights, weekends, holidays). The incumbent will work in a combination of an office environment and the outdoors in various types of weather and environmental conditions. The role requires travel for company business without advance notice which may include responding to unexpected emergency or urgent situations.