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Transportation Operations Manager

1 month ago


Prince George, British Columbia, Canada CB Canada Full time

Job Summary:

The Operations Coordinator plays a vital role in the success of CB Canada by managing the day-to-day operations of driver communication, scheduling, and routing. This position requires a highly organized and detail-oriented individual with excellent communication skills and a focus on customer satisfaction.

Key Responsibilities:

  • Manage the dispatch of fleet units to ensure efficient operations
  • Provide professional phone assistance to customers and drivers
  • Plan, organize, and respond to route, fleet, and operator issues, and advise on company safety policies and procedures
  • Coordinate the activities of drivers, supervisors, and fleet units using computer-aided communications and dispatching equipment
  • Work independently to resolve customer issues in a professional and friendly manner
  • Perform administrative duties as required, including payroll, filing, and reports

Requirements:

  • Strong organizational skills, including time management, multitasking, and remaining calm in a hectic work environment
  • Excellent verbal and written communication skills
  • Experience in the transportation industry is an asset
  • Strong computer skills using Microsoft Office, Outlook, and confidence in using database systems
  • Previous experience in administrative duties
  • Clear criminal record