Restaurant Operations Manager

7 days ago


East Gwillimbury, Ontario, Canada A&W Full time

Restaurant Operations Manager

At A&W, we are seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for determining the type of services to be offered and implementing operational procedures to ensure seamless customer experiences.

Key Responsibilities:

  • Service Delivery: Determine type of services to be offered and implement operational procedures
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms
  • Performance Management: Conduct performance reviews and provide feedback to team members
  • Inventory Management: Organize and maintain inventory to ensure efficient operations
  • Health and Safety: Ensure health and safety regulations are followed to maintain a safe working environment
  • Marketing: Participate in marketing plans and implementation to drive sales and growth
  • Customer Service: Address customers' complaints or concerns and provide exceptional customer service
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity

Requirements:

  • Supervision: More than 20 people
  • Experience: 1 year to less than 2 years
  • Support for Persons with Disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Support for Newcomers and Refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Support for Youths: Provides awareness training to employees to create a welcoming work environment for youth

Working Conditions:

  • Duration: Permanent
  • Language: English
  • Hours of Work: 35 hours per week


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