Store Manager Retail Supervisor

2 days ago


Kelowna, British Columbia, Canada George Richards - Dilworth Shopping Centre Full time

Grafton Apparel, owner and operator of Tip Top, George Richards & Mr. Big & Tall Menswear, is a renowned Canadian company with over 100 years of experience in the retail clothing industry.

What We Offer
  • A comprehensive benefits package, including dental, extended health care, life insurance, and a health spending account
  • An Employee Assistance Program (EAP) to support your well-being
  • Opportunities for learning and career growth
  • An employee discount - an unbeatable advantage

We believe in giving back to our community and support various charities through fundraising events and initiatives.

About This Role:

You will be working as an Assistant Store Manager at Grafton Apparel, reporting directly to the Store Manager. As part of the team, you will focus on delivering exceptional customer experiences that drive sales goals.

This senior leadership position requires coaching associates to achieve targets, assisting with store operations, and taking charge when the Store Manager is away.

  • Your Responsibilities:
  • Showcase your sales skills by presenting wardrobe solutions to every customer
  • Create memorable customer experiences that encourage repeat visits
  • Listen to customer feedback and collaborate with the Store Manager to enhance customer service
  • Achieve personal sales targets at an agreed-upon contribution percentage
  • Stay updated on trends and product knowledge to stay ahead of the game
  • Contribute to Store Success:
  • Help maintain store appearance by assisting with merchandise presentation and regular housekeeping duties
  • Perform operational tasks such as receiving stock, processing transfers, and administrative duties
  • Maintain all areas of the store, including the back room, and identify opportunities for process improvements
  • Lead a Winning Team:
  • Develop the sales skills of your team members by modeling best practices and techniques
  • Assist the Store Manager in providing training and developmental opportunities, addressing individual gaps and building strengths
  • Help recruit new team members, leverage business partners as needed, and foster a positive work environment

Requirements:

  • 1 year of experience as a Retail Assistant Manager in a service-related or retail organization
  • Minimum High School Diploma

Additional Benefits:

  • Commission pay
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Store discount
  • Vision care

Schedule:

8-hour shifts, including weekends



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