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Front Desk Supervisor with Hospitality Expertise

1 week ago


Calgary, Alberta, Canada Alt Hotel Calgary East Village Full time

The Front Desk Supervisor position at Alt Hotel Calgary East Village is an exciting opportunity to join our team in providing exceptional guest experiences.

About the Role

As a key member of our front desk team, you will be responsible for ensuring seamless check-ins and check-outs, managing room assignments, and handling guest inquiries. Your strong communication skills and attention to detail will be essential in maintaining high levels of customer satisfaction.

We are seeking a motivated and organized individual who can work effectively in a fast-paced environment. If you have experience in the hospitality industry and are passionate about delivering excellent service, we encourage you to apply.

Key Responsibilities
  • Coordinate activities with other departments to ensure smooth operations
  • Perform same duties as workers supervised, including preparing reports and resolving work problems
  • Assist clients/guests with special needs and provide information on hotel facilities and services
  • Process group arrivals and departures, and balance cash and complete balance sheets

You will also be responsible for maintaining operation of computer systems, equipment, and machinery, and arranging repair work as needed.

Requirements and Qualifications

To be successful in this role, you will require:

  • 1-2 years of experience in a similar position in the hospitality industry
  • Secondary (high) school graduation certificate or equivalent
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations

A competitive salary of $45,000 - $55,000 per year is being offered for this position, depending on experience. We also offer a range of benefits, including health and dental plans, disability benefits, and paramedical services coverage.

If you are a motivated and organized individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.