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Medical Office Coordinator
2 months ago
Company Overview
AMS Medical & Rehabilitation Centre is a multidisciplinary healthcare provider in Montreal, QC, offering a range of medical and rehabilitation services. Our team of specialists works together to provide exceptional patient care and support.
Job Summary
We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team. The successful candidate will be responsible for providing administrative support to our healthcare professionals, ensuring seamless communication and coordination with patients and staff.
Key Responsibilities
- Phone Etiquette and Communication: Provide exceptional phone service to patients and staff, responding to inquiries and resolving issues in a timely and professional manner.
- Insurance Billing and Accounts Receivable: Manage insurance claims and billing processes, ensuring accurate and timely submission of claims.
- Front Desk Coordination: Coordinate with front desk staff to ensure efficient administrative protocols and excellent customer service.
- Appointment Scheduling and Patient Information: Schedule appointments and collect patient information, maintaining accurate records and confidentiality.
- Customer Service and Support: Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
Requirements
- Bilingualism (French & English): Fluency in both languages is required for effective communication with patients and staff.
- Medical Terminology Knowledge: Basic knowledge of medical terminology is an asset for understanding patient needs and communicating with healthcare professionals.
- Administrative Experience: Previous experience in an administrative role, preferably in a healthcare setting, is required.
- Organizational and Multitasking Skills: Strong organizational and multitasking abilities are essential for managing multiple tasks and priorities in a fast-paced environment.
- Teamwork and Attention to Detail: Ability to work well in a team environment and maintain attention to detail and accuracy in all tasks.
What We Offer
- Competitive Salary: $20 to $28 per hour, depending on experience.
- Group Insurance Plan: Comprehensive group insurance plan available.
- Positive Work Environment: Collaborative and supportive work environment with a team of healthcare professionals.
