Senior Exstream Developer Position

2 days ago

Waterloo, Ontario, Canada Equitable Life of Canada Full time
About the Role

The successful candidate will be responsible for analyzing, designing, configuring, developing, testing, implementing, maintaining, and modernizing Equitable's content management applications, specializing in OpenText Exstream solutions.

Key Responsibilities
  1. Lead and deliver the translation of communication requirements into OpenText Exstream templates, including requirement gathering, design, development, and maintenance of our communication templates along with LOB specific business rules and integrations.
  2. Deliver all Exstream related efforts, including Large Programs, Small Enhancements, Support, and Escalations.
  3. Create, enhance, and support complex technical configurations and coding of customized solution components within the ECM framework, including integrations with various major systems within the organization.
  4. Engage and collaborate closely with our business partners, senior ECM team members, and other IT groups to successfully design and implement quality integrated solutions.
  5. Solve complex technical problems, track, and provide various solution options with impact analysis.
  6. Research new technologies and collaborate with the architecture team to make recommendations for the betterment of the business.
  7. Be part of a dynamic team that provides technical support and monitors and maintains ECM systems for solid availability and performance.
  8. Future opportunities to support and work with other ECM technologies, such as capture imaging, workflow, and records management.
About You
  • Minimum 5 years experience as a subject matter expert with OpenText Exstream is required. Preferably OpenText Exstream Technical Certified.
  • Strong technical design skills and ability to deliver complex solutions in a fast-paced environment.
  • Experience as technical lead on larger integrated implementations. Able to lead initiatives and drive the execution with a sense of urgency and ownership.
  • Ability to analyze and document existing complex custom processes and propose options for streamlining existing code/configuration, if necessary.
  • Knowledge of C# on both .NET Core and .NET Framework, as well as experience in building and consuming REST APIs.
  • In-depth, hands-on experience with software systems design and development for both on-premise and Cloud-based solutions. Excellent knowledge of code management and build practices (DevOps).
  • Solid operational support skills, including troubleshooting system health and communicating effectively with business and other IT partners to define and resolve issues.
  • Strong analytical and problem-solving skills with focus and attention to detail.
  • Knowledge or experience with Enterprise Workflow, case, and queue management or automation solutions would be an asset.
  • Excellent verbal and written communications skills – can articulate complicated ideas in a clear and friendly manner, technical information to non-technical audiences.
  • Team-oriented and skilled in working within a collaborative environment. Strong interpersonal and partnership building skills; can reach out and engage a variety of individuals.
  • Strong working knowledge of networks, Active Directory, security practices, and server infrastructure.
  • University degree and/or a combination of equivalent technical education and working experience.
About Our Organization

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated, and client-responsive staff.

We are looking for an individual who is passionate about how technology drives business. Someone who understands how we communicate to our clients matters. The successful candidate will be passionate about continuous improvement and automation that can help business succeed today and in our future.

Experience with content template creation and management are critical for this role. This is an exciting opportunity to join one of Waterloo Area and Southwestern Ontario's Top Employers for 2024.

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