Desktop Support Professional
1 week ago
Hunter Bond is seeking a skilled Desktop Support Engineer to provide exceptional end-user support in a fast-paced, technology-driven environment.
This role offers the chance to work closely with cutting-edge trading technologies while leveraging automation tools like PowerShell to improve workflows and efficiency.
- Troubleshoot and resolve hardware, software, and network issues for end users.
- Configure, deploy, and maintain Windows workstations and related devices for a trading floor environment.
- Automate processes and enhance system management using PowerShell scripting.
- Support enterprise applications, including Active Directory, Office 365, and market data tools.
- Maintain and document configurations, troubleshooting steps, and inventory.
- Provide support for trading-specific applications and peripherals.
- Collaborate with IT teams to implement improvements and ensure system reliability.
- Participate in on-call rotations for critical system support.
About the Role:
We are recruiting on behalf of a leading macro trading organization in Montreal, Canada, seeking a skilled Desktop Support Specialist to provide exceptional end-user support in a fast-paced, technology-driven environment. This role offers the chance to work closely with cutting-edge trading technologies while leveraging automation tools like PowerShell to improve workflows and efficiency.
Key Responsibilities:
- Troubleshoot and resolve hardware, software, and network issues for end users.
- Configure, deploy, and maintain Windows workstations and related devices for a trading floor environment.
- Automate processes and enhance system management using PowerShell scripting.
- Support enterprise applications, including Active Directory, Office 365, and market data tools.
- Maintain and document configurations, troubleshooting steps, and inventory.
- Provide support for trading-specific applications and peripherals.
- Collaborate with IT teams to implement improvements and ensure system reliability.
- Participate in on-call rotations for critical system support.
Requirements:
Experience:
- 1–4 years in a Desktop Support role, ideally in financial services or a similarly demanding environment.
Technical Skills:
- Advanced PowerShell scripting to automate and optimize processes.
- Strong knowledge of Windows operating systems and enterprise tools such as Active Directory and Office 365.
- Familiarity with trading floor technologies and market data applications (advantageous).
Attributes:
- Strong problem-solving and multitasking abilities.
- Excellent communication and interpersonal skills.
- Ability to thrive in a high-pressure, fast-paced environment.
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