Hearing Instrument Specialist

4 weeks ago

Edmonton, Alberta, Canada Beltone Full time

Beltone: A Leader in Hearing Care

We are seeking a highly skilled Hearing Instrument Specialist to join our team in Edmonton, Alberta, Canada.

About the Role:

As a Hearing Instrument Specialist, you will be responsible for providing exceptional patient care and customer service. Your main objective will be to professionally manage the patient process, including testing and fitting prospective hearing impaired individuals.

Key Responsibilities:

  • Conduct patient diagnostics by administering hearing evaluations, tests, and/or examinations, and make recommendations for the best hearing aid solution.
  • Conduct hearing aid fittings, Workers Compensation applications, D.V.A. Reports, Medical Reports, etc.
  • Sell hearing aids by educating patients on their hearing loss and the technology available to help them regain the gift of sound.
  • Provide appropriate follow-up care for all patients, including a checkup schedule.
  • Execute lead generation test opportunities through business networking and outreach within the community.
  • Ensure repeat and referral business by creating an outstanding experience for every patient.
  • Follow all Beltone policies, procedures, and pricing programs.

Requirements:

  • Must be comfortable with the sales process and have a proven background of success selling hearing aids.
  • Superior commitment to excellence in patient care and customer service.
  • Exceptional interpersonal, verbal, and written communication skills.
  • Ability to work independently and demonstrate sound decision-making and judgment skills.
  • A commitment to integrity, honesty, and respect for both our patients and our internal staff.
  • Must be a registered HIS in the Province of Alberta.
  • Must have a valid driver's license.

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