Claims Representative, Road
3 weeks ago
At Intact Financial Corporation, we're looking for a skilled Claims Representative, Road to join our team. As a Claims Representative, Road, you'll play a critical role in analyzing information, determining liability, and reviewing assessments of damages. You'll also be responsible for checking policy details, interviewing insureds and witnesses, and providing quality service to external or internal customers.
Key Responsibilities:
- Analyze information gathered, determine liability, and review assessment of damages.
- Check details of the Insured's policy to determine coverage.
- Interview the insured and/or witnesses to collect their statements of events to settle claims within your given authority level.
- Provide quality service to external or internal customers.
- Answer queries relating to investigations and the claims process.
- Ensure timely follow up with customers on the status of their claim.
Requirements:
- Minimum of high school diploma.
- Minimum 1-2 years of experience as a Telephone Adjuster, Commercial Adjuster, Total Loss Expert or similar position.
- Strong understanding of the claims process.
- Ability to handle highly complex auto claims.
- Sustain a high level of performance and productivity.
What We Offer:
- A financial rewards program that recognizes your success.
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
- An extensive flex pension and benefits package, with access to virtual healthcare.
- Flexible work arrangements.
- Possibility to purchase up to 5 extra days off per year.
- An annual wellness account that promotes an active and healthy lifestyle.
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
- Inspiring leaders and colleagues who will lift you up and help you grow.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
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