Claims Specialist, Road Network

1 month ago


Montreal, Quebec, Canada Intact Financial Corporation Full time

At Intact Financial Corporation, we're seeking a skilled Claims Representative, Road to join our team. This role is ideal for individuals who thrive in a dynamic environment and are passionate about delivering exceptional customer service.



About the Role


  • Analyze information, determine liability, and review assessments of damages.
  • Verify policy details to ensure coverage.
  • Conduct interviews with insured parties and witnesses to gather statements and settle claims within authorized limits.
  • Provide outstanding customer service to external and internal clients.
  • Respond to inquiries related to investigations and the claims process.
  • Foster timely communication with customers regarding claim status.


Requirements


  • High school diploma or equivalent.
  • 1-2 years of experience in a similar role, such as Telephone Adjuster, Commercial Adjuster, or Total Loss Expert.
  • Strong understanding of the claims process.
  • Ability to manage complex auto claims.
  • Consistently high levels of performance and productivity.


What We Offer


  • A comprehensive rewards program that recognizes individual success.
  • An industry-leading Employee Share Purchase Plan, with a 50% company match on net shares purchased.
  • An extensive flexible pension and benefits package, including virtual healthcare access.
  • Flexible work arrangements.
  • The option to purchase up to 5 additional days off per year.
  • An annual wellness account promoting an active and healthy lifestyle.
  • Access to tools and resources supporting physical and mental well-being, change management, and team connections.
  • A dynamic learning ecosystem featuring learning journeys, interactive content, and inspiring programs.
  • Inclusive employee-led networks fostering education, inspiration, and development opportunities.
  • Inspiring leaders and colleagues who will uplift and support your growth.
  • A Community Impact program, recognizing the importance of individual contributions to the community.


At Intact, we value diversity and strive to create an inclusive, accessible work environment where all individuals feel valued, respected, and heard.



If we can provide accommodations to make the recruitment process more accessible for you, please let us know. We'll work with you to meet your needs.


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