Claims Representative, Road

1 month ago


Montreal, Quebec, Canada Intact Full time
About the Role

We're seeking a skilled Claims Representative, Road to join our team in Montréal, Laval, St-Hyacinthe or Québec City (Québec).

Key Responsibilities
  • Analyze information, determine liability, and review damage assessments.
  • Verify policy details to determine coverage.
  • Conduct interviews with insured parties and witnesses to gather statements and settle claims within authority limits.
  • Provide exceptional service to external and internal customers.
  • Respond to inquiries related to investigations and the claims process.
  • Ensure timely follow-up with customers on claim status.
Requirements
  • High school diploma required.
  • 1-2 years of experience as a Telephone Adjuster, Commercial Adjuster, Total Loss Expert, or similar role.
  • Strong understanding of the claims process.
  • Ability to handle complex auto claims.
  • High level of performance and productivity.
What We Offer

As a permanent member of our team, you'll enjoy a range of benefits, including:

  • A financial rewards program recognizing your success.
  • An industry-leading Employee Share Purchase Plan, with 50% matching of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account promoting an active and healthy lifestyle.
  • Access to tools and resources supporting physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, recognizing the importance of community involvement.

We're an equal opportunity employer, committed to diversity and inclusion. If you require accommodations during the recruitment process, please let us know. Click here to review important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.



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