Dental Office Coordinator

2 weeks ago


Mississauga, Ontario, Canada Westwood Dental Full time
About the Role

We are seeking a highly organized and detail-oriented Dental Office Receptionist to join our team at Westwood Dental. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Provide exceptional customer service to patients, responding to their inquiries and addressing their concerns in a timely and professional manner.
  • Manage patient flow, ensuring that patients are seen in a timely and efficient manner.
  • Process patient registrations, update patient records, and maintain accurate and up-to-date patient information.
  • Answer and direct phone calls, respond to emails, and manage incoming and outgoing correspondence.
  • Prepare and maintain patient charts, files, and other documents as required.
  • Perform various administrative tasks, including data entry, filing, and photocopying.
  • Assist with scheduling appointments, managing waitlists, and coordinating patient care.
  • Maintain a clean and organized workspace, adhering to infection control and safety protocols.
  • Collaborate with the dental team to ensure seamless communication and coordination of patient care.
Requirements
  • High school diploma or equivalent required.
  • 2-3 years of experience in a dental or medical office setting preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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