Sales Team Lead
21 hours ago
Zam Zam Supermarket & Halal Meat is a leading retailer in the industry, committed to providing excellent customer service and a wide range of products.
Salary Information
The estimated annual salary for this role is between $50,000-$70,000, depending on experience.
About the Role
We are seeking a Sales Team Lead to join our retail store team. The successful candidate will be responsible for overseeing sales activities, managing staff, and maintaining a high level of customer satisfaction.
Key Responsibilities
- Assign sales workers to duties and ensure they have the necessary skills and training to perform their tasks effectively.
- Hire and train or arrange for training of staff members to maintain a high level of product knowledge and customer service.
- Authorize payments by cheque and order merchandise as required.
- Establish work schedules and ensure that all staff members are aware of their responsibilities.
- Sell merchandise and prepare reports on sales volumes, merchandising, and personnel matters.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages.
- Organize and maintain inventory, and supervise and co-ordinate activities of workers.
Supervision
The Sales Team Lead will supervise 3-4 people, including cashiers, grocery clerks and shelf stockers, retail salespersons and sales clerks.
Work Conditions and Physical Capabilities
- Fast-paced environment with tight deadlines.
- Must be able to handle heavy loads and walk for extended periods.
- Must be able to stand for extended periods and have a combination of sitting, standing, and walking.
Personal Suitability
- Able to work accurately and efficiently with excellent oral communication skills.
- Flexible and organized, with a strong focus on customer satisfaction.
- Reliable and a team player who can work under pressure.
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