Restaurant Operations Manager
4 weeks ago
Job Summary: We are seeking a skilled Restaurant Operations Manager to join our team at Quesada Burritos & Tacos. The ideal candidate will have experience in managing daily restaurant operations, supervising staff, and ensuring excellent customer service.
Key Responsibilities:
- Monitor staff performance and provide constructive feedback to improve productivity and efficiency.
- Plan and organize daily operations, including staff scheduling, inventory management, and health and safety protocols.
- Determine the type of services to be offered and implement operational procedures to meet customer needs.
- Conduct performance reviews to evaluate staff performance and identify areas for improvement.
- Organize and maintain inventory to ensure efficient supply chain management.
- Ensure health and safety regulations are followed to maintain a safe working environment.
- Negotiate with clients for catering or use of facilities to increase revenue and customer satisfaction.
- Address customers' complaints or concerns in a professional and courteous manner.
- Provide exceptional customer service to maintain a positive reputation for Quesada Burritos & Tacos.
Requirements:
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a restaurant management role.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Attention to detail and ability to maintain accurate records.
- Dependability, flexibility, and organizational skills.
- Work Term: Permanent.
- Work Language: English.
- Hours: 32.5 hours per week.
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