Restaurant Operations Manager

3 weeks ago


Fort Erie, Ontario, Canada Tim Hortons Full time

Restaurant Operations Manager

At Tim Hortons, we are seeking a skilled Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:

  • Monitor staff performance and provide coaching and feedback to improve productivity and customer satisfaction
  • Plan and organize daily operations, including scheduling, inventory management, and supply chain logistics
  • Recruit, train, and develop a high-performing team of staff members
  • Supervise staff and ensure that they are following company policies and procedures
  • Cost products and services, and make recommendations for cost savings and efficiency improvements
  • Address customer complaints and concerns in a professional and courteous manner

Requirements:

  • 5-10 years of experience in a restaurant management role
  • Proven track record of success in improving customer satisfaction and increasing sales
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and make decisions quickly

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment

How to Apply:

Please submit your resume and a cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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