Hotel Receptionist

3 weeks ago


Happy ValleyGoose Bay, Canada 10565 NFLD Inc Full time

We are seeking a skilled Hotel Receptionist to join our team at 10565 NFLD Inc. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our hotel guests.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Requirements:

  • Experience an asset
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 to 40 hours per week

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