Front Desk Associate
1 month ago
We are seeking a highly organized and customer-focused Front Desk Clerk to join our team at 10565 NFLD Inc. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests, handling room assignments, and resolving any issues that may arise during their stay.
Key Responsibilities- Register arriving guests and assign rooms
- Resolve complaints and claims in a professional and courteous manner
- Process group arrivals and departures, including taking, canceling, and changing room reservations
- Provide information on hotel facilities and services, as well as points of interest in the area
- Process guests' departures, calculate charges, and receive payments
- Follow emergency and safety procedures, including answering the phone and relaying messages
- Perform light housekeeping and cleaning duties as needed
- Provide exceptional customer service to ensure a positive guest experience
- Secondary (high) school graduation certificate
- Experience an asset
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week
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Happy Valley-Goose Bay, Newfoundland and Labrador, Canada 10565 NFLD Inc Full timeJob Title: Front Desk Clerk, HotelWe are seeking a highly organized and customer-focused Front Desk Clerk to join our team at 10565 NFLD Inc. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Guest Registration: Register arriving guests and...
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