Bath and Kitchen Sales Consultant

4 weeks ago

Moncton, New Brunswick, Canada EMCO Corporation Full time

Job Title: Bath and Kitchen Sales Consultant

Job Summary:

We are seeking a highly motivated and customer-focused Bath and Kitchen Sales Consultant to join our team at EMCO Corporation. As a key member of our sales team, you will be responsible for providing exceptional customer service, product knowledge, and sales expertise to our customers in the plumbing, kitchen, and bathroom showrooms.

Key Responsibilities:

  • Assist customers in selecting the right products for their needs, providing expert advice and guidance throughout the sales process.
  • Develop and maintain strong relationships with designers, home builders, and architects to grow profitable sales.
  • Provide customers with quick and accurate quotes, as well as reliable delivery dates.
  • Meet or exceed monthly sales and gross profit targets.
  • Enter orders and quotes into the system, expedite purchases, and maintain proactive communication with customers.
  • Investigate and resolve customer issues, address short payments, and returns in a timely fashion.
  • Maintain product literature to ensure the most current information is available to customers.
  • Drive showroom sales through promotions and maintaining display materials.
  • Understand and follow all safety regulations at customer locations and at the Profit Centre.

Qualifications:

  • Grade 12 diploma or equivalent; college and/or university degree an asset.
  • A minimum of 2 years of experience in customer service or sales; plumbing, kitchen, or bathroom showroom sales preferred.
  • Valid driver's license with a clean driver's abstract.
  • Ability to gain comprehensive knowledge of products on display at the Showroom, able to suggest appropriate products to suit customers' needs.
  • Knowledge of kitchen and bath design trends.
  • Proficient in the use of Microsoft Office software.
  • Outstanding customer service and verbal communication skills.
  • Excellent relationship building skills with customers, vendors, and teammates.
  • Able to identify customer needs, provide solutions, and close the sale.
  • Possess excellent project management skills.
  • Able to learn and operate the applicable software system used to process orders.
  • Intermediate math skills.

Why Work with Us:

EMCO Corporation is one of Canada's largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We offer a dynamic work environment, opportunities for growth and development, and a culture that supports our employees every step of the way.

What We Offer:

  • Great mentors and on-the-job training.
  • Growth potential with competitive salary, benefits, and profit sharing.
  • A career with a solid, stable company with strong core values.
  • Participation in our pension plan with employer contributions.
  • Work-life balance and flex time.

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