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Operations Manager

2 months ago


Sydney, Nova Scotia, Canada Franchise Management Inc Full time
About the Role

As an Assistant General Manager at Franchise Management Inc., you will play a key role in the success of our restaurants. You will work closely with the Restaurant General Manager to drive business growth, improve customer satisfaction, and develop a high-performing team.

Key Responsibilities
  • Customer Experience: Provide exceptional customer service, ensuring every guest has a positive experience.
  • Operations Management: Oversee daily restaurant operations, including food preparation, inventory management, and cash handling.
  • Team Development: Train and develop Team Members and Shift Managers to achieve operational excellence.
  • Financial Management: Manage financial controls, including budgeting, forecasting, and cost control.
  • Compliance: Ensure all staff are following health, safety, and security codes.
Requirements
  • Leadership Skills: Proven ability to lead a team and motivate them to achieve a common goal.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions.
  • Adaptability: Willingness to work flexible shifts, including weekends and nights.
About Us

Franchise Management Inc. is a proud franchise that is part of the FMI family. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell, and Panera Bread brands. We are a growing organization, ranked among the Best Managed companies in Canada.