Senior Director, Network Operations

3 weeks ago

Canada Telesat Full time
Job Title: Senior Director, Network Operations

Telesat is seeking a highly experienced Senior Director, Network Operations to lead our LEO Network Operations team. As a key member of our Network Operations department, you will be responsible for ensuring the smooth operation of our LEO network, providing exceptional customer service, and driving business growth.

Main Responsibilities:
  • Optimize network performance and responsiveness to deliver a superior customer experience.
  • Provide leadership and guidance to team members, ensuring they have the necessary skills and resources to succeed.
  • Develop and manage budgets, ensuring effective use of resources and meeting financial targets.
  • Establish and maintain relationships with technology partners to ensure the development and maintenance of infrastructure elements.
  • Identify and address technical, commercial, and delivery objectives, ensuring timely and cost-effective solutions.
Requirements:
  • Minimum 15 years of experience in satellite systems implementation and maintenance, with a focus on customer service.
  • Minimum 15 years of management experience, with direct reports in a related field.
  • Minimum 10 years of experience in budget preparation, presentation, and reporting.
  • Expert knowledge of satellite communication technologies, including earth station and satellite spectrum, operational performance measurement, and reporting.
  • Excellent communication and leadership skills, with the ability to summarize complex problems and solutions.
Working Conditions:
  • Working environment is generally a comfortable indoor office environment, but may require occasional travel to customer facilities, earth stations, or regional company facilities.
  • Ability to respond to emergencies on a 24/7 basis.

At Telesat, we value equality in the workplace and are committed to providing the best candidate experience possible. We welcome applications from qualified candidates who are passionate about delivering exceptional customer service and driving business growth.

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