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Client Relationship Manager

2 months ago

Victoria, British Columbia, Canada Dexterra Full time
About the Role

We are seeking a highly skilled and experienced Account Director to join our team at Dexterra. As a key member of our organization, you will be responsible for managing client relationships, overseeing project operations, and providing leadership to our staff.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with our clients, ensuring their needs are met and exceeded.
  • Project Operations: Oversee the day-to-day operations of our projects, including planning, coordination, and execution.
  • Leadership and Development: Provide guidance and direction to our staff, ensuring they have the necessary skills and training to succeed.
  • Performance Assessment: Conduct regular performance assessments to ensure our projects are meeting or exceeding client expectations.
  • Collaboration and Communication: Work closely with our team members and clients to ensure seamless communication and collaboration.
Requirements
  • Relevant Experience: Minimum 5 years of experience in a similar role, with a proven track record of success.
  • Industry Knowledge: Strong knowledge of the aviation industry and its related regulations.
  • Project Management: Proven experience in project management, including cost estimating, budget planning, and business accounting.
  • Leadership Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Education: Bachelor's degree in a related field, such as business administration or project management.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Collaborative Environment: A collaborative and dynamic work environment.