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Operations Coordinator

2 months ago

Fredericton, New Brunswick, Canada BrandSafway Full time

Job Summary

BrandSafway is seeking a highly organized and detail-oriented Operations Coordinator to join our team in Saint John, New Brunswick. As an Operations Coordinator, you will play a critical role in coordinating warehouse, inventory, and customer service operations.

Key Responsibilities

  • Assist customers and project teams with the rental of scaffold and motorized access equipment, ensuring timely and efficient delivery and pickup.
  • Discuss customer rental needs and suggest the safest and most suitable equipment for the application, providing expert advice and guidance.
  • Take rental orders and complete all necessary paperwork, ensuring accuracy and attention to detail.
  • Prepare shipping paperwork, including invoices and rental documents, and ensure freight charges are recorded for invoicing purposes.
  • Keep accurate rental data on contracts and customer files, maintaining up-to-date records and reports.
  • Assist in producing sales quotes and sales packages for retail sale of equipment, providing excellent customer service and support.
  • Locate needed rental equipment if not available at the branch location, sub-rent when necessary, and ensure seamless operations.
  • Responsible for inventory control, updating rental transactions and transfers as they occur, and maintaining accurate inventory levels.
  • Perform data and order entries, ensuring accuracy and efficiency in all operations.
  • Supervise and coordinate warehouse activities, including scaffolding inventory management, equipment maintenance efforts, and customer service-related activities.
  • Schedule drivers and warehouse personnel, ensuring timely and efficient operations.
  • Control, balance, and process inventory levels, maintaining accurate records and reports.
  • Provide for count accuracy of outbound/inbound shipments, ensuring timely and efficient delivery and pickup.
  • Provide for timely and accurate pickup and delivery of scaffolding inventory, ensuring seamless operations.
  • Schedule truck and fork truck fleet preventative maintenance and coordinate daily equipment checks, ensuring optimal equipment performance.
  • Arrange hauling and negotiate rates with outside haulers if necessary, ensuring cost-effective and efficient operations.
  • Coordinate/dispatch truck drivers to ensure prompt delivery and pickup of rental equipment, ensuring timely and efficient operations.
  • Maintain continuous contact with customers and field personnel to reconcile service requirements with available materials, ensuring excellent customer service and support.
  • Collaborate with all sites to come up with realistic and efficient improvements regularly, driving business growth and success.
  • Assist site supervisors in day-to-day coordination and management of business operational activities, ensuring seamless operations.

Requirements

  • High School Diploma required; Post-Secondary education is considered an asset.
  • 5 years of Operations experience.
  • Previous experience in the construction industry is considered an asset.
  • Intermediate working knowledge of Microsoft Office, including Excel and Word.
  • Excellent written and verbal communication skills.
  • Strong time management and organization skills.
  • Ability to self-motivate and work within a team.
  • Ability to adapt to an ever-changing work environment with competing demands.
  • Ability to handle sensitive information with discretion.
  • Ability to display sound and accurate judgment with the ability to resolve problems in a timely manner.