Store Operations Manager

1 month ago


Manitoba, Canada Northern Reflections Full time

Shift Leader

Northern Reflections is seeking a Shift Leader to support our store team. The Shift Leader will assist management with store operations, ensuring a seamless customer experience. Key responsibilities include achieving sales results, providing coaching to the sales team, and maintaining visual standards.

Key Responsibilities:

  • Assist management in delivering store sales budgets and meeting daily sales goals
  • Meet or exceed personal sales targets and key performance indicators
  • Utilize Fundamental Selling Skills to provide exceptional customer service
  • Maintain store operations standards, ensuring timely processes and efficient transactions
  • Promote campaign goals and sell Northern as a brand
  • Coach and provide feedback to store associates on productivity measures
  • Process customer purchases quickly and accurately
  • Demonstrate open, respectful, and courteous communication
  • Perform other duties as assigned

Requirements:

  • Minimum 1 year retail/customer service experience, preferably in a specialty store with team leadership exposure
  • Proven ability to attain or exceed sales goals and demonstrate initiative
  • Passion for fashion and ability to build outfits for customers
  • Demonstrates flexibility and ability to work flexible hours, including evenings and weekends
  • Strong communication skills and ability to work independently


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