Virtual Assistant for E-commerce Support

3 weeks ago


Hamilton, Ontario, Canada beBee Professionals Full time
Job Title: Virtual Assistant for E-commerce Support

Job Summary:

We are seeking a highly skilled Virtual Assistant to join our team at beBee Professionals in Hamilton. The successful candidate will be responsible for providing administrative and customer service support to our e-commerce business. This includes managing customer inquiries, processing orders, and providing technical support. The ideal candidate should have:

Experience in customer service and/or e-commerce

Excellent communication and organizational skills

Proficiency in Microsoft Office Suite

Ability to work independently and as part of a team

Knowledge of e-commerce platforms and web technologies

Key Responsibilities:

Manage customer inquiries and resolve issues in a timely and professional manner

Process orders and ensure timely delivery

Provide technical support and troubleshooting for e-commerce platforms and web technologies

Collaborate with the team to achieve business objectives and improve processes

Requirements:

2+ years of experience in customer service and/or e-commerce

Bachelor's degree in Business Administration or related field

Excellent communication and organizational skills

Proficiency in Microsoft Office Suite

Ability to work independently and as part of a team

Knowledge of e-commerce platforms and web technologies

What We Offer:

Competitive salary and benefits package

Opportunity to work with a dynamic and growing company

Collaborative and supportive team environment

Professional development and growth opportunities

How to Apply:

Interested candidates should submit their resume and cover letter to beBee Professionals.

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