Virtual Assistant for E-commerce Support
3 weeks ago
Job Summary:
We are seeking a highly skilled Virtual Assistant to join our team at beBee Professionals in Hamilton. The successful candidate will be responsible for providing administrative and customer service support to our e-commerce business. This includes managing customer inquiries, processing orders, and providing technical support. The ideal candidate should have:
Experience in customer service and/or e-commerce
Excellent communication and organizational skills
Proficiency in Microsoft Office Suite
Ability to work independently and as part of a team
Knowledge of e-commerce platforms and web technologies
Key Responsibilities:
Manage customer inquiries and resolve issues in a timely and professional manner
Process orders and ensure timely delivery
Provide technical support and troubleshooting for e-commerce platforms and web technologies
Collaborate with the team to achieve business objectives and improve processes
Requirements:
2+ years of experience in customer service and/or e-commerce
Bachelor's degree in Business Administration or related field
Excellent communication and organizational skills
Proficiency in Microsoft Office Suite
Ability to work independently and as part of a team
Knowledge of e-commerce platforms and web technologies
What We Offer:
Competitive salary and benefits package
Opportunity to work with a dynamic and growing company
Collaborative and supportive team environment
Professional development and growth opportunities
How to Apply:
Interested candidates should submit their resume and cover letter to beBee Professionals.
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