Financial Services Manager

1 month ago

Gatineau, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
Job Summary

We are seeking a highly skilled and experienced Financial Services Manager to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch team, you will be responsible for providing exceptional customer service and financial advice to our clients.

Key Responsibilities
  • Act as a subject matter expert in personal banking and business banking products and services, providing sound advice and guidance to customers and colleagues.
  • Contribute to the achievement of business objectives by proactively attracting, acquiring, and retaining customers and sales opportunities.
  • Provide total financial reviews and make recommendations based on customers' personal circumstances.
  • Ensure customer issues are resolved in an accurate and efficient manner, escalating issues where necessary.
  • Support the frontline with transactions and provide coaching to maintain service, process, and product standards.
Requirements
  • High school diploma and/or equivalent.
  • 1+ years of relevant experience in financial services.
  • IFIC or CSC certification.
  • CFSA certification to be completed upon hire.
  • Post-secondary or undergraduate degree in a related field preferred.
What We Offer

We offer a competitive compensation package, including a base salary, variable compensation, and a range of benefits and perks. Our Total Rewards package reflects our commitment to supporting the well-being of our colleagues and their families.

How to Apply

If you are a motivated and customer-focused individual with a passion for financial services, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us through our online application system.

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