Liability Claims Examiner

1 month ago


New Westminster, British Columbia, Canada Xpera Full time
Job Title: Liability Claims Examiner

Company: Xpera

Xpera is seeking a highly skilled Liability Claims Examiner to join our team. As a Liability Claims Examiner, you will be responsible for examining liability claims and providing prompt, fair, and quality claims service to clients.

Responsibilities:
  • Examine liability claims and provide expert analysis and recommendations.
  • Direct Field Adjusters on assignment investigations and ensure that claims are handled efficiently and effectively.
  • Settle claims directly with claimants or their representatives and administer claims payments/settlements through trust accounts.
  • Liaise with all stakeholders to ensure client needs are met and provide excellent customer service.
Requirements:
  • College diploma or combination of education and equivalent business experience.
  • CIP designation an asset.
  • Minimum of 5 years of casualty claims experience, including professional lines.
  • Professional liability experience, including complex coverage analysis.
  • Experience dealing with Lloyds a clear advantage.
Competencies:
  • Ability to direct adjusters of all levels and work effectively in a team environment.
  • Excellent communication and interpersonal skills, both written and oral.
  • Positive, "can-do" attitude and customer service approach.
  • Strong analytical, problem-solving, and organizational skills.
  • Ability to be proactive in identifying and implementing solutions.
  • Proven ability to multi-task in a fast-paced and demanding environment.
  • Exceptional computer skills and ability to navigate various systems.
What We Offer:
  • Competitive pay and benefits package.
  • Work-life balance and remote working opportunities.
  • Training and career development opportunities.
  • Employee recognition program and employee perks.
  • Reimbursement for adjusting licenses and dues.

Xpera is an equal opportunities employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.



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