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Restaurant Team Lead

2 months ago

Barrie, Ontario, Canada Tim Horton's Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Team Lead to join our team at Tim Horton's. As a key member of our restaurant team, you will be responsible for leading and managing a team of food service staff to ensure exceptional customer service and high-quality food preparation.

Key Responsibilities
  • Team Leadership: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and establish methods to meet work schedules.
  • Customer Service: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and maintain a clean and welcoming environment.
  • Operations: Prepare budget and cost estimates, maintain records of stock, repairs, sales and wastage, and prepare and submit reports.
  • Staff Management: Hire food service staff, establish work schedules, and provide feedback and coaching to team members.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Certifications: Safe Food Handling certificate.
Work Environment

Our restaurant is a fast-paced environment with a combination of sitting, standing, and walking. You will be required to stand for extended periods and work under pressure to meet deadlines.

What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Supportive Team: A supportive and inclusive team environment.