Digital Media Specialist

1 day ago


Toronto, Ontario, Canada York University Full time

Job Summary:
We are seeking a highly skilled and organized individual to join our team as a Media Creation Lab Coordinator. In this role, you will assist the Manager of Digital Scholarship and Computing Services in providing technical support to lab users, coordinating administrative activities, and ensuring the smooth operation of media, gaming, and XR services in the Libraries.

Responsibilities:
• Coordinate day-to-day administrative activities of media, gaming, and XR services
• Provide technical support to lab users, including instructions, access to spaces and equipment, and troubleshooting
• Assist with inventory and maintenance of equipment
• Ensure technology and software offerings are operational and ready for use daily
• Respond to inquiries professionally and promptly
• Conduct training and workshops for users
• Collaborate with instructors to support course objectives
• Provide exceptional service to multiple stakeholder groups

Requirements:
• Two years related media creation experience and/or training
• Experience working in media, gaming, and XR, or comparable education and experience
• Efficient analytical and organizational skills
• Effective written and oral communication skills
• Ability to develop and deliver presentations and conduct workshops
• Proficient with Adobe Creative Suite and Microsoft Office applications
• Demonstrated ability to troubleshoot and repair audio, visual, and computer equipment
• Knowledge of production techniques, including videography, compression, and file delivery



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